Errors

Most common error codes when starting the launcher:,

#10000004 Make sure AV/EDR is not running and you are not infected by a rootkit.

#37070000 Make sure Faceit/ESEA/Vanguard driver is not running.

#3B000000 Make sure Core Isolation and Memory Integrity options are disabled in Windows Defender settings, then open cmd.exe as admin, type the following: copy and paste the following command: bcdedit /set hypervisorlaunchtype off & reg add HKLM\SYSTEM\CurrentControlSet\Control\DeviceGuard /v EnableVirtualizationBasedSecurity /t REG_DWORD /d 0 /f & reg add HKLM\SYSTEM\CurrentControlSet\Control\DeviceGuard\Scenarios\WindowsHello /v Enabled /t REG_DWORD /d 0 /f, hit Enter and restart PC. Alternatively, disable Intel VT-X / AMD SVM in your BIOS settings. Also make sure that Vanguard/Faceit/ESEA are deleted.

#37100022 Hold SHIFT and restart your PC.

#3C000101 Windows build number requirement is not met, the minimum supported build number is 19041.

#3C000110 Multiple running instances of the launcher are not allowed.

The error 3C000105 means you need to disable Intel VT-X (Virtualization Technology) or AMD SVM in your BIOS settings. Here’s what you need to do:

  1. Restart your computer and enter the BIOS/UEFI settings. Usually, you can do this by pressing DEL, F2, F10, or ESC right after turning on your PC (the exact key depends on your motherboard or laptop model).,

  2. Once in BIOS, look for settings called Intel VT-x, Intel Virtualization Technology, or AMD SVM (for AMD CPUs).,

  3. Set this option to Disabled.,

  4. Save changes and exit BIOS.,

Important: If you use Windows Hello (face/fingerprint login) or BitLocker, you may need to disable those features before turning off virtualization, or you might have trouble logging into Windows after.

Unknown miniport warning,

If you receive this warning, it's likely that your storage device controller is operating in RAID mode. The specific steps and option names may vary among motherboard vendors, but here is a common checklist to help you turn it off using the system's firmware settings menu:

  • SATA operation mode must be set to AHCI.,

  • Intel RST must be turned off.,

  • NVMe RAID mode must be turned off.,

  • Intel VMD must be turned off.,

If you encounter a BSOD loop after applying some changes, then wait for the Windows troubleshooting menu to appear and follow these steps:

  1. "Advanced options",

  2. "Troubleshoot",

  3. "Advanced options",

  4. "Startup settings",

  5. "Restart",

  6. "5",

  7. Restart PC,

Some firmware may hide options until a specific key combination is pressed. In such cases, you may need to contact a customer support service of your motherboard manufacturer for assistance.

EFI warning,

The EFI warning indicates that your system is loaded in legacy BIOS mode. The reasons for this may be as follows: either you have a legacy motherboard that doesn't support UEFI, or your boot drive has an MBR partition style. Legacy mode has its drawbacks, therefore, UEFI mode is preferred. If your motherboard supports UEFI, then all you need to do is convert your boot drive's partition style to GPT.

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